Cookie Policy
Pay Hive Limited
Effective Date: 26/05/2022
Last Updated: 01/01/2026
1. Introduction
This Cookie Policy explains how Pay Hive Limited ("Pay Hive", "we", "our", or "us") uses cookies and similar technologies on our website.
It explains what cookies are, why we use them, and your choices regarding their use.
This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.
Cookies help websites function correctly, improve user experience, remember your preferences and provide information about how visitors use a website.
Cookies cannot access information stored on your device or run programs.
3. Types of Cookies We Use
We use the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off in our systems.
They are used to:
- Maintain website security
- Enable page navigation
- Remember cookie consent choices
- Protect online forms from spam
- Support secure login areas (where applicable)
These cookies do not require your consent.
Examples may include:
Purpose Example
Session management Keeping you logged in during a secure session
Security Preventing fraudulent activity
Load balancing Ensuring reliable website performance
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced functionality.
Examples include:
- Remembering language preferences
- Remembering form information
- Personalising website features
These cookies will only be used with your consent.
Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They allow us to:
- Measure website traffic
- Understand which pages are popular
- Improve website performance
- Identify technical issues
Examples may include:
- Google Analytics
- Microsoft Clarity
- Other website analytics platforms
The information collected is generally aggregated and does not directly identify individual users.
These cookies will only be used with your consent.
Performance Cookies
These cookies help us understand how our website performs by collecting information about:
- Page loading times
- Website errors
- Browser compatibility
- User journeys
These cookies help us improve the quality of our services.
These cookies require your consent.
Marketing Cookies
We do not currently use advertising or marketing cookies.
If this changes in the future, this policy will be updated and your consent will be obtained before such cookies are placed.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party service providers that help us operate our website.
Depending on the services we use, these may include:
- Microsoft
- Cloudflare
- Stripe (if online payments are offered)
- Website hosting providers
- Embedded content providers
These third parties may collect information in accordance with their own privacy policies.
5. Cookie Consent
When you first visit our website, you will be presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage your cookie preferences
We will not place non-essential cookies unless you have given your consent.
You can change your preferences at any time by clicking the "Cookie Settings" link available on our website.
6. Managing Cookies
You can also control cookies through your web browser.
Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of our website.
Useful guidance is available from your browser provider.
7. Cookies We May Use
The table below provides examples of the cookies that may be used on our website.
Cookie Purpose Type Duration
cookie_consent Stores your cookie preferences Strictly Necessary 12 months
session_id Maintains your website session Strictly Necessary Session
_ga Distinguishes website visitors Analytics 2 years
_gid Limits analytics requests Analytics 1 minute
The exact cookies used may vary depending on the services enabled on our website.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Legislation
- Regulatory guidance
- Technology
- Our website functionality
The latest version will always be published on our website.
9. Contact Us
If you have any questions regarding this Cookie Policy, please contact:
Pay Hive Limited
Email: [email protected]
Telephone: 0333 307 5511